Grove: Animal Voice Game Support

Use animal sounds to defend your grove. For game instructions, follow the in-app tutorial and hints.

Contact

For help or feedback, email support@exricel.com. Include the game name, app version, device model, iOS version and a short description of the problem. A screenshot may help; hide any personal information.

Please do not send passwords, payment details or private voice recordings.

Getting Started

Allow microphone access when asked and try the game's voice setup. Keep the microphone uncovered, use a comfortable voice and leave a little silence between calls. There is no need to shout. Take breaks whenever you need them.

If Calls Are Not Recognized

Try a quieter room, lower the game's music and adjust the voice-response settings in the app. If you use headphones, try the device's built-in microphone to check whether the audio connection is affecting recognition.

Microphone Access

Check that Grove has microphone access in iPhone Settings. After pausing or an interruption, return to the game and resume listening when ready. If listening still will not start, close and reopen the app, then contact support if the problem continues.

Saved Progress

Progress and settings are stored on your device. If something appears missing, keep the app installed and contact support. Deleting the app can permanently remove your progress; we do not hold a server copy, and recovery from a device backup is not guaranteed.

Privacy

Voice processing happens on your device without saving or uploading microphone recordings. Read the Grove privacy policy for more information.